Absolutely safe. iQueye contacts have been certified by the FDA, CE, and international ISO 13485 certification. Product quality has always been our top priority, so you can wear iQueye's contact lenses with complete confidence.

The water content of iQueye lenses is 38% or 40%, which is considered as low water content lenses.

Remind: If your eyes are dry, or you live in a dry environment or area, it is not recommended to wear high water content contact lenses.

When wearing contact lenses for a long time, the moisture of the lens itself will be lost due to evaporation, but the contact lens itself does not produce water. At this time, the lens will absorb tears to maintain the original moisture content. Therefore, the lower the water content, the less chance of dry eyes.

The water content of iQueye lenses is 38% or 40%, which is considered as low water content lenses.

Remind: If your eyes are dry, or you live in a dry environment or area, it is not recommended to wear high water content contact lenses.

The main material of iQueye lenses is Hema + NVP, which belong to non-ionic material.

The non-ionic material is the addition of NVP ingredients, so that the lens becomes very light, thin and soft, and is not easy to produce protein precipitation. This is a non-ionic material.

Non-ionic material lenses are suitable for people with sensitive eyes and strong foreign body sensation.

Lenses may vary in color and look different due to variables such as light, camera lens filters, surrounding color, original eye color/eye shape/makeup. These situations are acceptable.

Yes, iQueye Prescription Contacts offer a range of prescriptions from 0.00 to -8.00. If you have normal eyesight or simply want them for decoration, please select 0.00 for normal eyesight. We do not offer products for astigmatism (CYL) or farsightedness with + number. All prescriptions available are for nearsightedness with - numbers (SPH).

Sorry, we do not sell two different Prescription in one box at the moment. We don't accept any order leave note to change prescription. If you need  two different Prescription, pls order two boxes accordingly.

No. iQueye's products are currently only suitable for customers who need non prescription(0.00) and prescriptions(-1.00 to -8.00). For the safety of your eyes, if you need lenses with astigmatism, please consult a professional optometrist or your ophthalmologist.

Step 1: Take the lens out from the packet gently after washing and drying your hands. Then make sure you are holding the correct side of the lens.

Step 2: Hold up your upper eyelid and pull down your lower lid, then use the index finger to gently place the lens.

Step 3: Look up and down, left and right after putting the lens in so that it will settle into place, then close your eye for a while.

Step 4: Do it again for the other eye through simple steps!

Step 1: Wash and dry your hands thoroughly before touching your eyes.

Step 2: Use your clean hand to gently pull down your lower eyelid, then pull up your upper eyelid.

Step 3: Using your index finger and thumb to pinch the lens gently.

Step 4: Look up and slide the lens down gently so that the lens will be kept in your eye, then pinch it off onto your finger. Do it again for the other eye.

1. Always wash your hands before wearing, removing or handling your contact lenses.
2. Do not lend, borrow or share used contact lenses, otherwise, it may lead to infection or even blindness to the eyes.
3. Please take off your lenses before sleeping.
4. Insert lenses before putting make-up on around the eyes, and take off lenses before taking make-up off.
5. Please do not attend any water sports when wearing lenses.
6. New contact wearer wears less than 4 hours a day. When your eyes adapted to the lenses, you can wear them longer, but do not exceed 8 hours a day.

1. Clean and disinfect the lens with moderate care solution (Place the contact in the palm of your hand. Wet your lenses with a few drops of care solution and carefully rub the lenses).
2. Use fresh care of the solution each time and discard the solution from the lens case after each use.
3. Remember to change the solution regularly if you do not wear the lens often.
4. Rinse and scrub your lens every 2-3 days to prevent protein precipitation effectively.
5. Keep the lens away from sharp objects because the lenses are very thin and vulnerable.

If you would like to cancel or make change to your order, please contact us within 24 hours after you made the order. No cancellation or changes could be applied to the order once it goes into preparation for delivery.

iQueye website uses automatic discounts, no discount codes required. Just need to add the required quantity to your cart, then click ADD TO CART, then the discount will be deducted automatically.

We’re so sorry! Kindly contact our customer service team HERE within 7 days after receiving your package. We will require photos of the items you received or damaged items, the packing envelope, and may request the products back to follow up accordingly on issues or concerns. Please do not throw damaged items away until talking with customer service. For more information kindly refer to our RETURN AND EXCHANGE POLICY.

Quantity: 1 refers to a pair of lenses for right and left eye.

We now accept payments from major credit/debit cards which includes: American Express, Apple Pay, Diners Club, Discover, Meta Pay, Google Pay, MasterCard, Paypal, Shop Pay, Venmo, and VISA.

If your payment is declined, then you will need to place your order with us again because the order has been frozen automatically. No payment will be taken for unsuccessful orders. To help ensure your order is not declined in the future, we suggest checking the following:

1. Ensure your card details are entered correctly.
2. Your card issuer may have declined your payment, please check with your card issuer for further support.
3. Clear cache and delete cookies or change browser to purchase again.
4. Contact support@iqueye.com for further assistant

We ship following countries.

• United States
• United Kingdom
• Japan
• South Korea
• Belgium
• Denmark
• Finland
• France
• Germany
• Ireland
• Italy
• Netherlands
• Norway
• Poland
• Portugal
• Spain
• Sweden
• Switzerland

You can enjoy free shipping on orders over US$49.99, Otherwise, it costs US$7.99.

Total delivery time = processing time + shipping time (excluding customs delays, weekends, holidays)

Processing Time: 1-3 business days (Usually within 24h, and it will be delayed to within 48-72h during the certain holiday.)

After the package is sent out, the estimated arrival time is as follows:

After the package is sent out, the estimated arrival time is as follows:

• United States 7–14 business days
• United Kingdom 5-12 business days
• Japan 5-12 business days
• South Korea 5-12 business days
• Belgium 7-20 business days
• Denmark 7-20 business days
• Finland 7-20 business days
• France 7-20 business days
• Germany 7-20 business days
• Ireland 7-20 business days
• Italy 7-20 business days
• Netherlands 7-20 business days
• Norway 7-20 business days
• Poland 7-20 business days
• Portugal 7-20 business days
• Spain 7-20 business days
• Sweden 7-20 business days
• Switzerland 7-20 business days

The shipping time is up to multiple factors, like the destination country, custom, weather, and so on, which is really hard to control. This is what we are working on all the time to make it better and improved.

If you haven't received the package for a long time, it may be a case of package loss, please contact us in time, we will handle it for you.

Note: These shipping times are only for your reference.

Once your order is shipped, we will email you with the corresponding information. After that, you will be able to track your order at www.17track.net/en. Please allow 1-2 business days for tracking information to be available.

Remind: If you can not track your order after 72h, please contact us at support@iqueye.com.